Privacy Policy

Your privacy is very important to us. We want you to know that your personal data at IPFLY.net is processed fairly and lawfully. This Privacy policy is created to inform you about the purposes and conditions under which we process your personal data.

If you have any questions regarding this Policy or if you have any requests related to the processing of your personal data, you can contact us at support@ipfly.net.

Data processing when you register

When you register, we ask you to enter your email address so that we could create the account that gives you access to the IPFLY.net dashboard and our services.

Data processing when we ask to verify your identity

If we have doubts about your identity, we may ask to verify your identity as a purchaser of the Services in order to avoid fraudulent activity and financial loss. We may ask for a copy of your bank statement, utility bill or other documents to prove your identity. Please obscure any information that you believe is not necessary to verify your identity.

We will only use the information you provide for the purposes stated above and to protect the legitimate interests stated above. We will delete this information after we have completed verifying your identity. For the duration of our contract with you, we will store information about the status or your identity verification, also in accordance with the statutory limitation periods described in the "Data retention" section below.

We collect anonymous information about your use of the Services in order for us to provide the Services and to continually improve them, so that for security reasons we can count and track usage and calculate payment records through third-party operators. Such anonymous information is not personally identifiable. It includes your approximate geographic location, the date you last used the service, and so on. We do not disclose your identity through this information.

We collect the above details in order to provide you with a better service. The anonymous information is collected for research and statistical purposes so that we can further develop, customize and improve the Services based on your preferences, usage and interactions with the Services and provide you with the most relevant additional services and offers.

Data processing when you contact us

You can contact us by sending an email to one of our specialized emails by sending a request to us via live chat platform.

If you contact us, we process your personal data for the purposes of responding to your inquiry and administering it. Your data is processed under the legal basis of your consent which is given to us by an active motion (contacting us is seen as a clear affirmative act establishing a consent to process your personal data).

We may also process personal data for the purpose of the performance of a contract and on the basis of our legitimate interest of making sure our customers are reputable and solvent.

Data processing when we contact you

IPFLY.net may use your personal data to inform you about our services.

In cases where applicable law permits us to contact you without a separate consent, we will contact you under the legal basis of our legitimate interests to make you an offer of our services.

Data processing when you visit our website

When you visit our website, we process your data with the help of cookies and other similar technologies. Such data are collected on the basis of your consent.

Cookies are small text files (up to several KB) that your web browser places on your device when visiting our website. Every cookie falls within one of the following categories:

1. Essential cookies. Without these cookies we cannot provide many services that you need on the website. For example, essential cookies help remember your preferences as you move around the website.

2. Analytics cookies. These cookies track information about visits to the website so that we can make improvements and report our performance. For example: analyze visitor and user behavior to provide more relevant content or suggest certain activities.

3. Functionality cookies. These cookies are used to remember information you have entered or choices you make (such as your username, language or your region) on the website, so the next time you visit the website you will not have to set them again.

4. Targeting and advertising cookies. These third-party cookies are placed by third-party advertising platforms or networks to deliver ads and track ad performance. In some cases, these cookies enable advertising networks to deliver ads that may be relevant to you based upon your activities on our website and other websites (in such cases, ad serving might be based on automated decision-making).

Cookies will not be used for any purpose other than those described in this policy. Cookies can be managed or deleted according to your preferences. You can clear all cookies saved on your computer, and most web browsers have the ability to block cookies.

Disclosure of data

If we determine that you are in violation of laws and regulations or in serious violation of IPFLY

related agreements and rules, or in order to protect the personal property of IPFLY users or the public from infringement, we may disclose personal information about you in accordance with laws and regulations or with your consent.

Exceptions to prior authorized consent for sharing, transferring or publicly disclosing personal information

Sharing, transferring, and publicly disclosing your personal information does not require your prior authorized consent in the following situations:

1. It is related to national security and national defense security;

2. It is related to public safety, public health and important public interests;

3. Relevant to judicial or administrative law enforcement such as criminal investigation, prosecution, trial and execution of judgments;

4. For the purpose of safeguarding your or other individual's vital and lawful rights and interests, such as life and property, it is difficult to obtain my consent;

5. Your own personal information made public to the public;

6. Collecting personal information from lawfully disclosed information, such as lawful news reports, government information disclosure, etc. Please be aware that, in accordance with applicable law, if we take technical and other necessary measures to process personal information that prevent the data recipient from re-identifying a particular individual and from recovering, the sharing, transfer and public disclosure of data after such processing do not require additional notification and your consent.

Data retention

IPFLY.net stores communication related personal data up to 5 years from our last contact with you. Your data may be stored for a longer period of time, if it is necessary to defend ourselves against claims, demands or actions and exercise our rights or under other statutory grounds.

Data subject’s rights

If you would like to edit your information or delete it, you can email us at support@ipfly.net.

With respect to your personal data you have the following additional rights granted by the General Data Protection Regulation (GDPR):

1. to get familiar with your personal data and how it is processed;

2. to demand restricting the processing of your personal data when personal data is processed without complying with legal requirements or when there is another legal basis;

3. to demand to transfer your personal data to another data controller or provide it directly to you in a convenient format (applicable to that personal data that you submitted and that is processed by automated means on the basis of your consent);

4. to object to processing of your personal data, if it is processed on the basis of a legitimate interest, unless there are legitimate reasons for such processing or for the purpose of making, pursuing or defending legal claims;

5. in cases where your personal data is processed on a separate consent basis, you have the right at any time to withdraw your consent to processing of your personal data;

6. if you think that your data is processed unlawfully or your rights in connection with data processing are violated, you have a right to contact a relevant data protection authority of your habitual residence, place of work or of an alleged infringement and file a complaint. We recommend to always contact us (support@ipfly.net) before submitting a formal complaint in order to find a right solution to a problem.

Social media

Based on our legitimate interests to be visible on the market, we might use social media features, so that it would be easier for you to share the information. Please note that these social media widgets may collect some information, such as IP addresses, even if you are not a member of that particular social media platform.

Protection of minors

We attach great importance to the protection of minors' personal information.

In accordance with relevant laws and regulations, if you are a minor under the age of 18, you should obtain your parent's or legal guardian's consent before using IPFLY's services.

If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that personal data has been collected from a minor without parental consent (and prior parental consent is in fact required), we will remove that information from our servers.

Policy updates

This Privacy policy will remain in effect until a new policy supersedes it. We may choose to update this policy at our discretion, so you should check this page periodically as the terms may change from time to time. Your continued use of our website and / or services will constitute your acknowledgment of the policy in its current version and your understanding of the terms of the policy.

Policy updates

If you believe that your privacy has not been handled in accordance with our Privacy Policy, please contact: support@ipfly.net

The Privacy policy was last updated on March 8, 2024.